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Can Artificial Intelligence Help Government Serve Citizens?

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At the NASCIO Mid-Year Conference in Baltimore last week, Government Technology talked to state CIOs about whether cognitive computing can help them deal with the data deluge. Wisconsin CIO David Cagigal sees a definite role for technology that learns from citizen behavior to inform services and anticipate future needs. Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.